Free Boiler Scheme will never compromise on the privacy of its customers. All your provided personal information is under protection with us and carefully used.
What Personal Information Do We Collect About You?
The following personal information might be collected from you when you fill the form on the website.
- Name
- Phone number
- Postal code
- Boiler type
- Benefit type
- Some technical information regarding old boiler
- Some other required personal information like address etc
How Do We Get Your Personal Information?
We get your information from the following ways:
- When you use our services and provide your details to us
- When you use the website and fill the form
The information is used to:
- Improve and maintain the website
- Improvement of our services
- Provide you the required information
- To check that you meet our legal obligations
- Helps when hiring new staff
Using the Free Boiler Scheme Website
There are some features on our web page for instance sending mail queries or quotes requests which allows you to give us your personal information. This information is only used for the certain purposes that you signed up for.
We use Google Analytics for our website which gives us insight about the website by collecting the data which includes the number of visitors on the page and how much time they send. Cookies are used to collect this kind of information which are stored in your device in the form of small text files. This all data collection is done anonymously.
Marketing and Other Emails
The personal information is used to check whether you are reading the emails and materials that we are sending, clicking on the links and visiting our web page after clicking the links. Cookies are used to track these activities. There will be no change in experience of using the website even when you remove the cookies.
How Long We Keep Your Personal Information
The personal information is kept according to the data retention policy. The policy explains how long certain data is allowed to retain. Retention periods are according to the legal requirements and motives for which the information was saved.
How We Protect Your Personal Information
We use various measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, following data protection laws.
Who We Share Your Personal Information With
Your information may be shared with and processed by the Free Boiler Scheme team. We may also share your information with trusted third parties, including:
- Our professional advisers
- Service providers like IT support, word processing, translation, and document review
- Regulatory authorities, courts, government agencies, and law enforcement when necessary
If we reorganize or transfer our business, we may need to transfer your information to new Free Boiler Scheme entities or third parties. We may use social media sites like Facebook, LinkedIn, and Twitter, which have their own privacy policies.
We do not sell, rent, or make your personal information available to third parties without your permission.
Your Rights Regarding Your Personal Information
Data protection laws give you certain rights, such as:
- Requesting details about the information we hold about you and how we process it
- Asking to have your information corrected or deleted
- Restricting our use of your information
- Stopping unauthorized transfers of your information to third parties
- Having your information transferred to another organization
If you object to how we use your personal information or withdraw your consent, we will respect your choice according to the law. However, this may affect our ability to provide you with services.
Even if you withdraw your consent, we may still process your information as required by law, particularly to exercise and defend our legal rights or meet legal obligations.